Return Policy
The return period is 7 days and will begin from the day you’ve got acquired your order. you can return an item in following situations:
– If object isn’t the same as the only that you have ordered, before starting any seal or packaging.
– If item is opened and observed faulty, that is ‘lifeless-on-arrival’.
– If the packaging is damaged when added to you.
– If seller is failed to supply items in the due duration of shipping.
– Returns are regular in/within following situations:
– Returns are regularly occurring handiest if the object is still in its sealed and authentic packaging.
– Returns are universal but if opened, a restocking charge may be applied, as decided by using the store proprietor.
– Returns outside the go back length will be subject for approval by means of the shop owner, regardless if the item continues to be sealed or now not.
– The shop owner reserves the right to rate a ‘restocking rate’ as they see suit.
– The store owners may look at returns or take a look at ‘dead¬on¬arrival’ or ‘out¬of¬field screw ups’ returns to justify the requirement for both a complete refund, partial refund or alternative.
– All FOC (free of price) or bonus objects that got here with the product have to also be lower back in the identical situation because it was acquired.
– All objects provided in a bundle ought to be back together with the primary product.
– If defective product isn’t protected under the manufacturer’s assurance.
– If item isn’t always a consumable object which has been used or installed.
– If serial quantity isn’t tampered and missing.
– If item isn’t always a material material or some thing which is wearable and stretched or unfit after use.
Refunds or Replacements
shop owners will specify if they could offer money back only, a replacement best or if they are able to both update or refund an object. this is additionally shown to your dashboard and in case you had located the order as guest person you will be notified through the email concerning the fame. depending at the motive for the return, refunds might be either partial or in complete. we are able to refund the price of the item(s) again to the equal card. Please observe, it could take up to 7 – 14 working days for the quantity to reflect in your financial institution declaration once the price has been processed.
Buyer – Shop Owner Guarantee
There could be some times that a consumer and a shop proprietor will now not come to a settlement. As such, we’ve the vizon.com purchaser – keep proprietor guarantee as a move between. this could permit both events to undergo the method easily. full refund, which include any shipping value which could had been incurred, could be provided if any or all of the following conditions underneath are met:
You are certain to have submitted the go back Request thru your vilzon.com Board and have waited for 24-48 operating hours for a reaction from the store owner before submitting a claim with vilzon.com.
The product is damaged directly out of the field, defective, misrepresented or not as defined by using the store owner at the product web page / storefront.
The shop proprietor didn’t deliver the item by using inside 3 days beyond the most predicted shipping date.
The store proprietor has agreed to have the object accumulated within the precise time body provided and feature did not achieve this or refused to continue with the collection.
Refunds could be finished only via the original Mode of charge
What is not protected via the assure?
You haven’t informed the shop proprietor of your intention to return the product before sending the parcel lower back or rejecting the transport from the courier.
You have not sent the go back Request out of your vilzon.com dashboard.
Credit score card payments wherein the card company has already initiated a chargeback previous to the go back or claim.